{"id":988276,"date":"2024-07-25T09:54:28","date_gmt":"2024-07-25T09:54:28","guid":{"rendered":"https:\/\/zaynaswimwear.com\/?page_id=988276"},"modified":"2024-12-26T06:29:18","modified_gmt":"2024-12-26T06:29:18","slug":"retours","status":"publish","type":"page","link":"https:\/\/zaynaswimwear.com\/fr\/retours\/","title":{"rendered":"Retours"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"988276\" class=\"elementor elementor-988276\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ec71a e-flex e-con-boxed e-con e-parent\" data-id=\"c8ec71a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec640b3 elementor-widget elementor-widget-heading\" data-id=\"ec640b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-00b627a elementor-widget elementor-widget-text-editor\" data-id=\"00b627a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">Nous mettons tout en \u0153uvre pour vous livrer votre commande compl\u00e8te et en parfait \u00e9tat. N\u00e9anmoins, il peut arriver que votre commande ne corresponde pas enti\u00e8rement \u00e0 vos attentes. Vous trouverez ci-dessous toutes les informations n\u00e9cessaires pour effectuer un retour.<\/p><p style=\"text-align: left;\">Si votre commande est endommag\u00e9e, veuillez nous contacter imm\u00e9diatement via WhatsApp au: <strong>+316 17884194<\/strong> ou par e-mail \u00e0 <strong>info@zaynaswimwear.com<\/strong> Nous serons ravis de vous aider \u00e0 r\u00e9soudre le probl\u00e8me !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8ce640 e-flex e-con-boxed e-con e-parent\" data-id=\"b8ce640\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6af7e5b elementor-widget elementor-widget-heading\" data-id=\"6af7e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions de retour :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-32c6de1 elementor-widget elementor-widget-text-editor\" data-id=\"32c6de1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre produit ?\nVous disposez de 14 jours apr\u00e8s r\u00e9ception pour le retourner. Il vous suffit de suivre les \u00e9tapes ci-dessous.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51ce081 e-flex e-con-boxed e-con e-parent\" data-id=\"51ce081\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37b8205 elementor-widget elementor-widget-heading\" data-id=\"37b8205\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Proc\u00e9dure de retour :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-73cf562 elementor-widget elementor-widget-text-editor\" data-id=\"73cf562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><strong><span style=\"color: #806f65;\">Enregistrement<\/span><br \/><\/strong>Signalez votre retour en envoyant un message WhatsApp au +31 6 17884194.\nIndiquez vos nom et pr\u00e9nom, votre num\u00e9ro de commande, le(s) produit(s) concern\u00e9(s) ainsi que la raison du retour.\nVous recevrez ensuite un message de notre part avec la bonne adresse de retour.\nImprimez le formulaire de retour disponible sur notre boutique en ligne, remplissez-le et replacez les produits dans leur emballage d'origine.\nJoignez le formulaire d\u00fbment compl\u00e9t\u00e9 au colis.<br \/><br \/><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #806f65;\"><strong>Emballage<\/strong><\/span><p>Replacez les articles dans leur emballage et \u00e9tat d\u2019origine, puis mettez-les dans une bo\u00eete ou un sac d\u2019exp\u00e9dition solide.<br \/>Glissez le formulaire de retour \u00e0 l\u2019int\u00e9rieur du colis.<\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong><span style=\"color: #806f65;\">Exp\u00e9dition<\/span><br \/><\/strong>D\u00e9posez le colis au bureau de poste de votre choix.<br \/>Conservez soigneusement le re\u00e7u d\u2019envoi jusqu\u2019\u00e0 confirmation du remboursement.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29c282c elementor-widget elementor-widget-heading\" data-id=\"29c282c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remboursement <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-094f523 elementor-widget elementor-widget-text-editor\" data-id=\"094f523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>D\u00e9lai de remboursement<br \/><\/strong><br \/>Nous effectuons le remboursement du montant total de votre achat dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables apr\u00e8s r\u00e9ception de votre colis.<\/li><li aria-level=\"1\"><strong>Montant rembours\u00e9<\/strong><p>Vous recevrez un remboursement complet du prix d'achat.<\/p><\/li><li aria-level=\"1\"><strong>Mode de remboursement\u00a0<\/strong><p>Le remboursement sera effectu\u00e9 selon le m\u00eame mode de paiement que celui utilis\u00e9 lors de votre commande.\nSi cela n\u2019est pas possible, nous prendrons contact avec vous.\u00a0<\/p><\/li><li aria-level=\"1\"><strong>Frais de retour\u00a0<\/strong><p>Si le produit est endommag\u00e9 ou ne correspond pas \u00e0 votre commande, les frais de retour vous seront \u00e9galement rembours\u00e9s.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a678aa8 e-flex e-con-boxed e-con e-parent\" data-id=\"a678aa8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b31413 e-con-full e-flex e-con e-child\" data-id=\"7b31413\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-526df31 elementor-widget elementor-widget-heading\" data-id=\"526df31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Envoyer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-5cc44ae elementor-widget elementor-widget-text-editor\" data-id=\"5cc44ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Apportez le colis au bureau de poste de votre choix.<br \/>Vous recevrez alors un accus\u00e9 de r\u00e9ception. <br \/><strong>Conservez-le en lieu s\u00fbr jusqu'\u00e0 ce que le retour soit enti\u00e8rement trait\u00e9.<br \/><\/strong> Il s'agit de la preuve que le colis a bien \u00e9t\u00e9 envoy\u00e9 et peut \u00eatre demand\u00e9 en cas de perte pendant le transport.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-b7f4c67 elementor-align-left vamtam-has-underline-anim elementor-invisible elementor-widget elementor-widget-button\" data-id=\"b7f4c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;,&quot;_animation_delay&quot;:200,&quot;_animation_tablet&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/zaynaswimwear.com\/wp-content\/uploads\/2024\/11\/retourformulier-zayna-swimwear.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">formulaire de retour<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fb5c02 e-con-full e-flex e-con e-child\" data-id=\"1fb5c02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48e91c1 elementor-widget elementor-widget-heading\" data-id=\"48e91c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Traitement du retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-815e7fa elementor-widget elementor-widget-text-editor\" data-id=\"815e7fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Une fois le retour trait\u00e9 par nos soins, vous en serez automatiquement inform\u00e9.<\/p><p>Nous nous efforcerons bien s\u00fbr de le faire le plus rapidement possible. Vous n'avez pas re\u00e7u de nouvelles de notre part apr\u00e8s 14 jours ?<\/p><p>Si c'est le cas, veuillez contacter notre service client\u00e8le.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retouren Wij doen er alles aan om je bestelling compleet en in goede staat bij je af te leveren. Toch kan het voorkomen dat je bestelling niet aan je verwachtingen voldoet. Hieronder vind je alle informatie die je nodig hebt om je bestelling te retourneren. Indien de bestelling beschadigt, neem dan meteen contact op via&#8230;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":35,"footnotes":""},"class_list":["post-988276","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/pages\/988276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/comments?post=988276"}],"version-history":[{"count":31,"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/pages\/988276\/revisions"}],"predecessor-version":[{"id":988713,"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/pages\/988276\/revisions\/988713"}],"wp:attachment":[{"href":"https:\/\/zaynaswimwear.com\/fr\/wp-json\/wp\/v2\/media?parent=988276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}