{"id":988276,"date":"2024-07-25T09:54:28","date_gmt":"2024-07-25T09:54:28","guid":{"rendered":"https:\/\/zaynaswimwear.com\/?page_id=988276"},"modified":"2026-05-13T05:05:43","modified_gmt":"2026-05-13T05:05:43","slug":"returns","status":"publish","type":"page","link":"https:\/\/zaynaswimwear.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"988276\" class=\"elementor elementor-988276\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ec71a e-flex e-con-boxed e-con e-parent\" data-id=\"c8ec71a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec640b3 elementor-widget elementor-widget-heading\" data-id=\"ec640b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00b627a elementor-widget elementor-widget-text-editor\" data-id=\"00b627a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">We make every effort to deliver your order to you complete and in good condition. Nevertheless, it may happen that your order does not meet your expectations. Below you will find all the information you need to return your order.<\/p><p style=\"text-align: left;\">If the order is damaged, please contact us immediately via our business whatsapp number: <strong>+316 17884194<\/strong> or send an e-mail to <strong>info@zaynaswimwear.com<\/strong> We are happy to help you solve the problem!<\/p><p><strong>Note:<\/strong> Products purchased during a fitting appointment,bazaar, events etc, are not eligible for return or exchange. Also not if items have not been tried on on location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8ce640 e-flex e-con-boxed e-con e-parent\" data-id=\"b8ce640\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6af7e5b elementor-widget elementor-widget-heading\" data-id=\"6af7e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return conditions:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32c6de1 elementor-widget elementor-widget-text-editor\" data-id=\"32c6de1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Still not satisfied with the product? Within 14 days of receipt, you have the option to return the product. Just follow the steps below.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51ce081 e-flex e-con-boxed e-con e-parent\" data-id=\"51ce081\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37b8205 elementor-widget elementor-widget-heading\" data-id=\"37b8205\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returning steps:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73cf562 elementor-widget elementor-widget-text-editor\" data-id=\"73cf562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><strong><span style=\"color: #806f65;\">Sign up<\/span><br \/><\/strong>Report your return by sending a message to our whatsapp number: +316 17884194. You then state your first and last name, order number, which product(s) you wish to return and the reason for your return. You will then receive a message from us with the correct return address. Print out the return form, which you can download from the webshop, fill it in and repack the products in their original packaging. Enclose the completed return form.<br \/><br \/><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #806f65;\"><strong>Packaging<\/strong><\/span><p>Pack products in original condition and packaging in a box\/shipping bag.<br \/>Place the completed return form in the box\/shipping bag.<\/p><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong><span style=\"color: #806f65;\">Shipping<\/span><br \/><\/strong>Deliver the parcel to the post office.<br \/>Keep the shipping receipt well.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29c282c elementor-widget elementor-widget-heading\" data-id=\"29c282c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-094f523 elementor-widget elementor-widget-text-editor\" data-id=\"094f523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>When do we pay back?<br \/><\/strong><br \/>We will transfer the cost incurred by you ( your purchase price) within 1 to 2 working days after receiving the package.<\/li><li aria-level=\"1\"><strong>What do you get in return?<\/strong><p>You will receive a full refund of the purchase price.<\/p><\/li><li aria-level=\"1\"><strong>Where do I receive the refund?\u00a0<\/strong><p>We will refund the amount in the same way you paid. Is this not possible? Then we will contact you.\u00a0<\/p><\/li><li aria-level=\"1\"><strong>Return costs\u00a0<\/strong><p>Return shipping costs are at your own expense. Are you returning a product because it was damaged or delivered incorrectly? Then we will reimburse these costs afterwards.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a678aa8 e-flex e-con-boxed e-con e-parent\" data-id=\"a678aa8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b31413 e-con-full e-flex e-con e-child\" data-id=\"7b31413\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-526df31 elementor-widget elementor-widget-heading\" data-id=\"526df31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cc44ae elementor-widget elementor-widget-text-editor\" data-id=\"5cc44ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Take the parcel to a post office of your choice.<br \/>Here you will receive a shipping receipt. <br \/><strong>Keep it safe until the return is fully processed.<br \/><\/strong> This is your proof that the parcel was actually sent and can be asked for in case of loss in transit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7f4c67 elementor-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"b7f4c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;,&quot;_animation_delay&quot;:200,&quot;_animation_tablet&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/zaynaswimwear.com\/wp-content\/uploads\/2024\/11\/retourformulier-zayna-swimwear.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">return form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fb5c02 e-con-full e-flex e-con e-child\" data-id=\"1fb5c02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48e91c1 elementor-widget elementor-widget-heading\" data-id=\"48e91c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Handling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-815e7fa elementor-widget elementor-widget-text-editor\" data-id=\"815e7fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once the return has been processed with us, you will be notified automatically.<\/p><p>We will of course try to do this as soon as possible. Haven't heard from us after 14 days?<\/p><p>If so, please contact our customer service team.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retouren Wij doen er alles aan om je bestelling compleet en in goede staat bij je af te leveren. Toch&#8230;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":53,"footnotes":""},"class_list":["post-988276","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/pages\/988276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/comments?post=988276"}],"version-history":[{"count":34,"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/pages\/988276\/revisions"}],"predecessor-version":[{"id":989378,"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/pages\/988276\/revisions\/989378"}],"wp:attachment":[{"href":"https:\/\/zaynaswimwear.com\/en\/wp-json\/wp\/v2\/media?parent=988276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}